Terms and Conditions

Welcome to Setter AI!

These terms and conditions outline the rules and regulations for the use of Setter AI’s services and website, located at https://www.trysetter.com/. By accessing this website and using our services, you accept these terms and conditions in full. If you do not agree to these terms and conditions, please do not continue to use Setter AI.

1. SaaS Terms

1.1 Service Provision: Setter AI provides a Software as a Service (SaaS) platform for automated lead calling and appointment scheduling. By subscribing to our service, you agree to allow Setter AI to call and qualify your leads based on the information and scripts you provide.

1.2 Subscription: The service is provided on a subscription basis, billed monthly. Your subscription will automatically renew each month unless cancelled.

1.3 Customization and Setup: The first month of your subscription includes a customized setup, which is non-refundable. This setup involves configuring the AI with your specific appointment scripts, information about what you sell, and a Q&A for the AI.

1.4 Cancellation Policy: After the initial month, you have the right to cancel your subscription at any time. There are no long-term commitments, and the service is cancellable on a month-to-month basis. Cancellations must be made through your account settings or by contacting our support team.

1.5 Refund Policy: Payments for the initial setup are non-refundable. Subsequent monthly fees are non-refundable once billed, but you may cancel your subscription to avoid future charges.

1.6 Support: We provide support to assist you with setup and ongoing use of our services. Support is available via email at support(@)trysetter.com.

1.7 Call Credits: Each subscription plan includes a specified amount of call credits that renew monthly. You may change your plan at any time to adjust the number of call credits. Please note that unused call credits do not carry over to the next month.

2. License

2.1 Intellectual Property: Unless otherwise stated, Setter AI and/or its licensors own the intellectual property rights for all material on Setter AI. All intellectual property rights are reserved. You may access this from Setter AI for your own personal use, subject to restrictions set in these terms and conditions.

2.2 Prohibited Uses: You must not:

• Republish material from Setter AI

• Sell, rent, or sub-license material from Setter AI

• Reproduce, duplicate, or copy material from Setter AI

• Redistribute content from Setter AI

3. User Content

3.1 Comments and Feedback: Parts of this website may offer an opportunity for users to post and exchange opinions and information. Setter AI does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Setter AI, its agents, or affiliates. Comments reflect the views and opinions of the person who posts them.

3.2 Content Liability: Setter AI shall not be liable for any Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. We reserve the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or cause a breach of these Terms and Conditions.

3.3 User Representations: You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy;

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

3.4 License to Use Comments: You hereby grant Setter AI a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

4. Hyperlinking to our Content

4.1 Permissible Links: The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

4.2 Conditions for Links: These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

4.3 Link Requests: We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

5. iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

6. Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that arise on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

7. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

8. Removal of Links from Our Website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

9. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;

• limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• limit any of our or your liabilities in any way that is not permitted under applicable law; or

• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

10. Liability

10.1 AI Performance: While Setter AI strives to ensure that our AI voice agents provide accurate and appropriate responses based on the data and scripts provided, the nature of large language models (LLMs) means that inaccuracies or unexpected outputs may occur. We continuously work to mitigate these risks but cannot guarantee complete accuracy.

10.2 Liability Limitation: Setter AI shall not be liable for any incorrect or inappropriate information provided by our AI voice agents. Users are advised to monitor and review the outputs of the AI for accuracy and appropriateness. You agree to indemnify and hold harmless Setter AI from any claims arising from the use of our AI voice agents.

10.3 Risk Mitigation: We implement various measures to minimize the risk of errors and inappropriate responses from our AI, including regular updates and improvements. However, due to the inherent limitations of AI technology, we cannot eliminate these risks entirely.